COVID-19 UPDATE 5/11/20

COVID-19 UPDATE 5/11/20

Our office hours will return to full office hours: M-Th 8:30-4:30pm (closed for lunch 12pm-1pm), and Fridays 8:30-12:00 (closed in the afternoon).

Our office is open and we are continuing to see patients. In March, to protect our patients, we implemented the following strict protocols:
1. We call all our patients the day before their appointment to pre-screen with a list of questions related to COVID-19.
2. We do not allow children in the office at this time and we ask patients to come alone to the office at this time.
3. Patients are REQUIRED to wear a mask when in our office. (Texas Medical Board requirement effective 5/1/20)
4. The physicians and all our staff are wearing masks. We have “sneeze guards” at check-in and check-out.
5. We have spaced the chairs in the waiting room greater than 6 feet apart.
6. Your check-in process has been shortened (we ask that you complete most of this online through your portal) and will be taken back to an exam room within minutes of arrival into the office.
7. The waiting room is disinfected frequently including door handles, surfaces etc.
8. As always, our exam rooms are disinfected between each patient.

Your continued health and wellbeing is our primary goal and invite you to ensure you continue your routine healthcare as part of keeping yourself well. We are here to support you through this time, if you need to speak to a staff member please call the office during the above hours. To reach the Office call 972.473.2020, or for after hours for Urgent calls only. Please do not call the physician on call after hours for non-urgent issues, prescription refills or appointment questions, please call the office during normal business hours for these.

For a Life Threatening emergency, please call 911 or go to your nearest emergency room.

Thank you for your understanding of these temporary changes as we all support each other through this unusual healthcare crisis our country is experiencing. Please stay safe, keep your family safe and please wash your hands often and keep your hands away from your face and stay home.